Attendee Agenda & Events

A STANDARD ATTENDEE PASS INCLUDES ALL OF THE EVENTS BELOW

Customize
your own agenda!

attend sessions from any of our
dedicated breakout tracks

General Technology Track

Casino/Hospitality Technology Track

Tribal Government/Membership/Health Technology Track

Non-Technical Executive Track

Monday 10/5/09

11-3:00 Pre-registration
2:30 Bus Pickup #1 for golf outing
2:45 Bus Pickup #2 for golf outing
3:30-6:00 Golf Outing at Angel Park - FREE for attendees (must sign up by 9/15/09)
6:00 Bus pickup return to Suncoast
6-8:00 Meet and Greet reception - Sunrise Room at the Suncoast

Tuesday 10/6/09

7:45-3:00 Same day registration
7:45-8:45 Sponsored Breakfast

8:45-9:00 Opening TribalNet presentation
Presenter: Michael Day, TribalNet Advisory Boards

9:00-10:00 Keynote Presentation: Communicating the Business Value of IT
Presenter: Richard Hunter, Gartner
This presentation, based on case studies drawn from the upcoming Harvard Business School Press book "The Real Business of IT: How CIOs Create and Communicate Value," shows the remarkably consistent ways that leading IT organizations make the case that IT matters - and why it's worth paying for.

10-10:15 Sponsored Break

10:15-11:15 Breakout Sessions you choose
Tribal Casino IT & Executive Leader Panel Discussion
Moderators: IT & Executive Leaders from tribal casino properties
Panel members lead an interactive session focused on technology at tribal casinos in 2009 & beyond- leave with useful ideas to implement at your tribal facility.

Effective records management is saving the bottom line
Presenters: Travis Chibitty - Comanche Nation, Steve Wilcox - Intertribal Software & De Anna Moore - Choctaw Nation of OK
Effective records management considers if going "green" translates to the benefit for the environment or the extra "green" that's in your tribe's pocket

Avenues to fund tribal technology initiatives
Presenter: Patty Hasselbring, Grantsmanship Center
This session will provide an overview of grants as a source of support for tribal technology efforts. An overview of governmental & private funding sources; online tools for researching funding sources; basic components of a compelling grant proposal, tips for making a compelling case for technology; & twelve points for clear and easy to understand writing.

11:15-12:15 Breakout Sessions you choose
Network Design and Security Best Practices
Presenters: Gilbert Mendoza, Joe Brandley- Pechanga Technology Solutions Group
This session is intended to help organizations identify & overcome a wide range of obstacles regarding network resiliency & security. Topics will include network design best practices, access controls, & hacking network & application layer vulnerabilities. The session format will be an interactive presentation with live demonstrations followed by time for Q&A.

The Life-Cycle of an EHR Project - the Oneida Experience
Presenters: Kelly Skenandore & John Olson, Oneida Nation of Wisconsin & I.H.S. Rep.
Specialists from the Oneida Nation of WI share the life-cycle, successes & challenges of their E.H.R. project. Also hear from I.H.S.- an annual update on the direction of the industry.

Communicating the Business Value of IT: Workshop
Presenter: Richard Hunter, Gartner
Working back from business outcomes & business performance - to identifying the business value of IT-enabled initiatives drawn from project portfolios of workshop participants.

12:15-1:15 Sponsored Lunch & 10 year TribalNet Celebration

1:15-2:00 Breakout Sessions you choose
Tribal IT leaders take the wheel on the server-based gaming highway
Presenters: Dan Garrow, Oneida Nation of New York & Robert Bone, WMS
Listen in as well-respected IT leader, Dan Garrow discusses the slot management system at Turning Stone Resort & Casino, a system that's not only server based but account based and cashless. Hear why this type of system was developed for their property, operationally how it works and what the challenges and benefits are of having this type of system in place. Additionally, Robert Bone from WMS and Mr. Garrow will lead a discussion on the various definitions of server based systems and how they have evolved. They will importantly discuss how networks play a role in making those systems function, describe the account based system WMS is developing and ultimately give attendees a good understanding of what server based gaming is and where it's currently headed.

All Aboard! Automated On-boarding and Off-boarding for Today's Uncertain Economy
Presenter: Nelson Cicchitto, Avatier
In this session we'll show you how to leverage your investment in HRMS to create an automated process, review an actual case study and get practical advice for implementing automated identity management processes to increase productivity as well as security in today's uncertain economy.

Effectively connecting technology and tribal/executive leaders
Presenters: Erica Hart-Whitecloud, Cheyenne-Arapaho Tribes & Rob Jacks, Chickasaw Nation Division of Commerce
Why does IT cost so much and what do I get for my money? This question continues to resonate through businesses today and even more during an uncertain economy. Don't let IT get lost in translation between the department & executive levels. Learn the importance of an overall vision & execution strategy and just how easy IT can be justified and pay for itself

2:00-2:15 Sponsored Break

2:15-3:00 Breakout Sessions you choose
Tackling Social Media and Managing Next-Generation Workers
Presenter: Edward Cone, CIO Insight
Social media tools are coming to your organization, whether you are ready for them or not. These networking and publishing tools can be useful for tribal organizations -- but they also involve a degree of risk, and require planning and management on the part of IT leaders. This session will address the benefits and requirements of these technologies, and consider the changing workforce that regards access to these tools as a given in their personal and professional lives.

The recession survival kit- how tech. structure impacts the ability to lead with shrinking resources
Presenters: Amy Gates- Saginaw-Chippewa Tribe/Gaming, Richard Dominguez and John Kenefick- Pechanga Resort & Casino
This presentation takes a look at the pros/cons of various organizational structures that IT departments may have. Can IT structure impact the tribe's economic profile...you decide.

The health information exchange
Presenters: Jim Garvie - I.H.S. & Cheryl Stephens - Community Health Information Collaborative - CHIC
Advancements in technology across the health industry is all about offering better patient care. The progress being made in sharing data at the federal & regional levels will inspire you

3:00-6:30 Trade Show and Sponsored Hospitality Reception

Wednesday 10/7/09

8:00-9:00 Sponsored Breakfast

9:00-10:00 Keynote Presentation: The Ingredients to Success in Business & Life
Presenter: James Anderson - LifeSkills Center for Business Leadership
There are two ingredients in business, and in life for that matter, that will determine what kind of results you get. One ingredient is taught, trained and invested in so it improves. That ingredient is how you EXECUTE your job responsibilities. The second ingredient is rarely taught and we as employers hope the employee has it. This second ingredient is what will differentiate your business from the next. Find out what the second ingredient is, and how to use it to jump start your career and your business.

10-10:15 Sponsored Break

10:15-11:15 Breakout Sessions you choose
Budgeting for technology and funding allocation best practices
Presenter: Tamsye Dreadfulwater-Leake - Cherokee Nation
Attendees of this session will be instructed on the components to identify in the first phases of planning for technology, the different components of budgeting for technology, the importance of communication between the administration of the organization, the information technology (IT) dept. & the budgeting office. They'll be presented with best budgeting practices found for tribal governments such as 1 year, 5 year and 10 year planning, growth patterns of tribal entities, and funding options that will increase IT departmental budgets.

IT leaders share all on SharePoint
Presenters: Rod Luck, Cache Creek Casino Resort & Patrick Tinklenberg, Barona Band of Mission Indians
Hear from several industry leaders on how they've implemented and are utilizing this versatile, valuable and money savings technology.

11:15-12:15 Breakout Sessions you choose
The Interactive Gaming Floor- the life-cycle of the casino of the future
Presenters: Bruce Rowe - Bally Technologies, Robert Bone - WMS, Eric Lancaster - IGT
This panel will discuss from a vendor's perspective what IT leaders should be doing now for the casino of the future. These industry experts won't be selling you their product, they'll be preparing you for what's ahead on the interactive gaming floor. A session to be sure not to miss.

Utilizing Cache Server Pages with the RPMS-EHR
Presenters: Ronald Fondren & Renee' Fondren Chickasaw Nation
Listen is as two leaders in the tribal health information systems field show you how your tribe can develop Cache Server Pages (CSP) to pull the roll and scroll functions of FileMan into a GUI interface linking the desired EHR patient. They will be demonstrating how the Chickasaw Nation has done this within their health care facilities. See the ED/SDC tracking board, its function and process as well as the tracking of patients from check-in, triage, ancillary activities, room assignment to discharge.

12:15-1:15 Sponsored Lunch

1:15-2:00 Breakout Sessions you choose
Membership Management- the centralized database
Presenters: Chuck Scharnagle & George Wood, Mohegan Tribe
The Mohegan Tribe realizes that as enrollment grows, the need to manage tribal member information has become more critical to the efficient daily operations of our government. In addition, this essential data needs to be easily maintained and accessible throughout the tribal government to ensure that services and benefits are provided to tribal members in a timely and appropriate manner. During this session, we will discuss the solutions we have developed as well as the issues we are currently trying to resolve. Lastly, we will demonstrate the software that has become the foundation for our system.

The world of self-service kiosks on the casino floor
Presenter: Tom Weaver - Kiosk Information Systems joined with other industry experts
With so many uses for kiosks and requests from management for new functions; operational, information, redemption, promotions...how do you manage the maze on your floor?

2:00-2:45 Breakout Sessions you choose
Business Intelligence- the good, the bad and the ugly
Presenters: Rod Luck, Cache Creek Casino Resort, Susan Kesel, Seneca Gaming Corporation & Jackie Parker, River Lee
Before implementing a Business Intelligence solution plan, plan, plan. Proper planning can lead to smooth execution for your department and organization. Listen in on what will prove to be a valuable discussion amongst two well-respected industry IT leaders and a well-known industry consultant on the do's and maybe more importantly the don'ts of implementing BI. Hear some examples of what can be produced when using the right processes and listen in as they discuss critical steps to ensure a successful BI implementation project.

Tribal Government IT & Executive Leader Panel Discussion
Moderators: IT & Executive Leaders from tribal organizations
Panel members lead an interactive session focused on technology at tribal organizations in 2009 & beyond- leave with useful ideas to implement at your tribe.

2:30-5:00 Trade Show and Sponsored Hospitality Reception

Thursday 10/8/09

8:00-9:00 Sponsored Roundtable Breakfast

9:00-1:00
Project Management Workshop- Strategies and Fundamentals
(earn 4 professional development credits- PDU)
Presenter: Bonnie Cook, Seven Wonders Learning
Project management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. This workshop is an introduction to project management principles and practices. Students will participate in hands-on class exercises to enhance their understanding of the benefits of following project management methodology. Topics covered: Understanding the Project Life Cycle, defining requirements, managing risk and change, establishing project estimates and schedules, and closing a project. Attendees will receive a workbook along with case study handouts and exercises to take back to their organization

Check back soon for an updated agenda as we complete
what is continuously THE MUST ATTEND EVENT of the year!

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Golf Outing Registration Details