TribalNet FREE Webinar 8/21/08

IT Help Desk- the first line of defense

Presented by:
Chip Gliedman- Forrester Analyst

8/21/08 @ 2:00 EST

No need to register for the event, simply login at the time of scheduled webinar at: http://connectpro11651265.acrobat.com/helpdesk/

Establishing a smoothly running IT help desk, is an imperative of IT management at tribal organizations. At its best, the help desk anticipates and resolves problems before they affect business; at its worst, this "helpless" desk can subvert the entire IT/business relationship and impede the overall effectiveness and growth of the organization. Attend this webinar to learn more about how your tribal organization can fine tune your help-desk process from issue to resolution.

FCC Holds 7th Indian Telecommunications Initiatives (ITI) Regional Workshop and Roundtable

SALT LAKE CITY, UT
JULY 16-17, 2008 Washington, DC -- The Federal Communications Commission, as part of its Indian Telecommunications Initiatives (ITI), is holding its seventh regional workshop and roundtable in Salt Lake City, UT, on July 16, from 7:30 AM to 5:00 PM and July 17 from 7:30 AM to 2:45 PM. It will be held at the Indian Walk-in Center, 120 W. 1300 South Street, Salt Lake City, UT 84115.

It will focus on issues pertaining to the Digital Television (DTV) transition and telecommunications development and deployment in Indian Country. A draft topical agenda is attached.

The program is being run in cooperation with the National Tribal Telecommunications Association (NTTA), Native Public Media (NPM), the National Congress of American Indians (NCAI), Native American Journalist Association (NAJA), Native Voice One (NV1), Native American Public Telecommunications (NAPT), Utah’s Division of Indian Affairs, and KRCL Radio Free Utah ( 90.9 FM).

This FCC effort is a collaboration and coordination with the American Indian/Alaska Native (AI/AN) community that will feature meaningful discussions and information exchanges on topics of particular interest to the tribes. For example a key focus of ITI Salt Lake City will be to identify and implement effective mechanisms for educating consumers living in tribal areas about the digital television (DTV) transition and making sure that they understand the specific steps that may need to take in order to continue watching free over-the-air television after February 17, 2009. ITI Salt Lake City will also feature information exchanges about effective strategies for the deployment of telecommunications on Tribal lands, particularly in geographically isolated areas and communities.

For more information about the ITI Salt Lake City Workshop, the FCC’s ITI program, or the FCC’s Office of Intergovernmental Affairs, please contact Shana Barehand, Senior Attorney and Liaison to Tribal Governments at 202-418-0385, shana.barehand@fcc.gov. Updates and further information about the ITI Salt Lake City will also be made available on the FCC’s Tribal Initiatives website at: http://www.fcc.gov/indians.